16th January, 2024

10th January, 2024

Bolna Docs

API Reference

Examples & Tutorials

Changelog

Playground

Log In

January, 2025

Bolna Updates for January, 2025

Learn how to create conversational voice agents with Bolna AI to qualify leads, boost sales, automate customer support, and streamline recruitment and hiring

Introduction

An overview of the various components that make up Bolna Voice AI agents, along with the key tasks these agents are designed to perform.

Platform Concepts

Discover detailed insights into Bolna Voice AI's pricing structure. Learn about cost breakdowns and flexible plans tailored to your business needs.

Pricing

Discover Bolna Enterprise solutions for large-scale businesses, offering scalable Voice AI agents, advanced integrations, and custom seamless solutions.

Bolna Enterprise

Scalable AI Voice Solutions for Large Businesses

Explore practical tips and tricks to enhance the performance of Bolna Voice AI agents. Master best practices for effective implementation.

Prompting guide

Prompting & best practices for Bolna Voice AI agents

Browse Bolna's Voice AI agent templates for quick and efficient setup. Customize pre-built agents to create powerful, AI-driven voice agents seamlessly.

Agent templates

Explore the list of providers supported by Bolna Voice AI, including integrations for telephony, transcription, and text-to-speech services to lower your costs

Connect your Providers

Supported Providers for Bolna Voice AI

Learn how to effectively use context in Bolna Voice AI agents to create dynamic, personalized, and meaningful interactions

Adding variables

Using Context with Bolna Voice AI Agents

Access detailed insights into call logs and data with Bolna Voice AI. Learn how to analyze and utilize call details for better decision-making.

Understanding call details

Understanding Call Details in Bolna Voice AI

Explore function calling capabilities in Bolna Voice AI. Automate complex workflows by integrating custom functions with your voice agents.

Function calling

Function Calling with Bolna Voice AI Agents

Learn how to use your knowledgebases with Bolna Voice AI agents to provide accurate, context-aware, and data-driven responses for seamless interactions.

Integrating knowledgebases

Integrating Knowledgebases with Bolna Voice AI

Discover how to set guardrails for Bolna Voice AI agents, ensuring safe, reliable, and compliant interactions tailored to your business needs.

Implementing Guardrails

Implementing Guardrails for Bolna Voice AI Agents

Learn how to receive real-time call data updates from Bolna Voice AI using webhooks. Monitor and handle call scenarios effectively.

Polling for call status

Using webhooks for call status with Bolna Voice AI

Integrate custom large language models (LLMs) into Bolna Voice AI to enhance agent capabilities and tailor responses to your unique requirements

Using custom LLMs

Using Custom LLMs with Bolna Voice AI

Explore multi-agent prompt setups in Bolna Voice AI to enable dynamic conversations between multiple agents for advanced use cases.

Multi agent prompt

Creating Multi-Agent Prompts in Bolna Voice AI

Discover how Bolna Voice AI supports multiple languages. Enable global interactions with multilingual capabilities tailored to your audience.

Multilingual support

Multilingual Language Support in Bolna Voice AI

Review the telephony providers compatible with Bolna, including Twilio and Plivo. Integrate seamlessly to initiate inbound and outbound calls using Voice AI agents.

Telephony setup

Explore Telephony Integrations with Bolna Voice AI

Purchase and manage phone numbers directly from Bolna's dashboard. Follow step-by-step instructions to secure numbers for your Voice AI agents.

Purchase phone numbers

Acquire Dedicated Phone Numbers through Bolna

Discover how to make outbound calls with Bolna using default or dedicated numbers. Integrate telephony providers and automate calls via dashboard, API, or platforms.

Making Outgoing calls

Make Outbound Calls Using Bolna Voice AI Agents

Set up Bolna Voice AI agents to answer incoming calls. Assign phone numbers, configure settings via the dashboard or API, and enhance customer interactions.

Receive Incoming calls

Handle Inbound Calls with Bolna Voice AI Agents

Learn how to schedule and manage batch calls using Bolna's Voice AI agents. Upload CSV files, set call parameters, and monitor execution for efficient outreach.

Batch Calling

Automate and schedule calls using Batches

Discover methods to disconnect live calls using Bolna Voice AI. Implement time-based hangups, custom prompts, and personalized messages for seamless call termination.

Hangup live calls

Hangup and Disconnect Bolna Voice AI calls

Optimize call lengths with Bolna Voice AI by setting duration limits. Automatically terminate calls exceeding limits for better resource management.

Terminate live calls

Terminate Bolna Voice AI calls

Create and deploy your Voice AI agents using playground

This is your home page! Create, modify or test your agents

Creating agents

Creating your Bolna Voice AI agent

Your home page! Create, modify or test your agents

Agents Tab

Transcriber Tab

LLM Tab

Voice Tab

Call Tab

Functions Tab

Add follow up tasks for summary, extraction, etc

Tasks Tab

Agent executions

Use and leverage Bolna Voice AI using APIs through HTTP requests from any language in your applicatons and workflows.

Bolna API Documentation

Explore Bolna Voice AI Agent APIs overview, featuring endpoints for creating, managing, and executing autonomous voice agents.

Overview

Bolna Voice AI Agent APIs Overview

Retrieve detailed Voice AI agent information, including configuration, status, and tasks, using Bolna APIs.

Get agent

Retrieve Voice AI Agent Details API

Learn how to create new agents with Bolna APIs, enabling customized tasks, prompts, and configurations for Bolna voice AI agents.

Create agent

Create Voice AI Agent API

Update agent configurations, tasks, and prompts to refine behavior and capabilities using Bolna Voice AI agent APIs.

Update agent

Update Voice AI Agent API

List all Voice AI agents under your account, along with their names, statuses, and creation dates, using Bolna APIs.

List agents

List all Voice AI Agents API

Fetch specific execution details of a Voice AI agent, including conversation times, statuses, and metrics, via Bolna APIs.

Get agent execution

Retrieve Voice AI Agent Execution API

Access all execution records for a specific agent, providing insights into performance and past interactions with Bolna APIs.

Get all executions

Get All Voice AI Agent Executions API

Use Bolna APIs to delete agents and their related data, ensuring proper cleanup of batches, executions, and configurations.

Delete agent

Delete Voice AI Agent API

Use call APIs to invoke outbound phone calls from your Agents

Calling APIs overview

Initiate Call

Use Executions APIs to get all your agent call & conversations history

Executions APIs overview

Retrieve specific execution by `execution_id`

Get execution

Get all batch executions

Get all agent executions

Phone numbers APIs overview

List phone numbers

Inbound agent APIs overview

Set inbound agent

Learn how to create and schedule multiple calls together using Bolna Batch APIs.

Batch APIs Overview

Find out how to retrieve details of a specific batch, including its creation time, status, call status and scheduled execution time.

Get batch

Get Batch API

Discover how to create a batch for Bolna Voice AI agent by uploading a CSV file containing user contact numbers and prompt variable details for users.

Create batch

Create Batch API

Learn how to schedule a batch for calling via Bolna Voice AI agent by specifying the batch ID and the desired execution time.

Schedule batch

Schedule Batch API

Understand how to stop a running batch using its ID, allowing you to halt ongoing calls in the batch.

Stop batch

Stop Batch API

Explore how to list all batches associated with a particular Bolna Voice AI agent, providing an overview of their statuses, schedules and other relevant details

List all batches

List All Batches API

Learn how to retrieve all executions from a batch, providing detailed information on each call's outcome and metrics.

List batch executions

List Batch Executions API

Understand how to delete a specific batch using its ID, effectively removing it from your scheduled or active batches.

Delete a batch

Delete Batch API

Knowledgebases

Create Knowledgebase

Get knowledgebase

List all knowledgebases

Delete knowledgebase

Create and schedule multiple calls together

Providers APIs overview

Add a new provider

List providers

Remove a provider

Enterprise-only account APIs for accessing voices

User APIs overview

List all voices

TTS sample

Use Agent APIs to create autonomous Bolna Voice agents

Agent APIs overview (deprecated)

Patch update agent

Create custom workflows by choosing Bolna AI integrations with [Make.com](https://make.com)

Using Bolna AI with Make.com

Integrate and use Make.com modules using Bolna API connections

Create API connection

Create Bolna API connection with Make.com

Integrate and use Make.com modules using Bolna Webhook connections

Create Webhook connection

Create Bolna Webhook connection with Make.com

Send automated emails after Bolna AI phone calls using Make.com

Bolna AI + Emails

Integrating make.com with Bolna AI to send emails

Send automated SMS after Bolna AI phone call using Make.com

Bolna AI + SMS

Integrating make.com with Bolna AI to send SMS

Send automated WhatsApp after Bolna AI phone call using Make.com

Bolna AI + WhatsApp

Integrating make.com with Bolna AI to send WhatsApp

Create custom workflows by choosing Bolna AI integrations with [Zapier](https://zapier.com)

Changelog

Bolna Updates for January, 2025

Bug fixes

API Updates

Bug fixes