POST
/
inbound
/
agent

Inbound Agent functionality using APIs currently works with Twilio and requires connecting your Twilio account.

You can connect your Twilio account from Providers.

Hear over to Twilio Connect Tutorial on how to connect your Twilio account.

Authorizations

Authorization
string
headerrequired

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json
agent_id
string
required

Agent id which will initiate the inbound call. Please make sure that the agent's Telephony provider is set as Twilio

phone_number
string
required

Twilio phone number alongwith country code (in E.164 format)

Response

200 - application/json
message
string

Message displaying the voice URL

status
enum<string>
Available options:
updated

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