Connect Bolna with any of your favorite apps in just a few clicks using official bolna’s make.com integrations.

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Overview and requirements

  1. Bolna account. You may create a free Bolna account by signing up on Bolna
  2. A Bolna AI agent which will be making the calls
  3. Official Bolna’s Make.com Bolna Watch end of Phone call trigger integration

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Steps to send WhatsApp after a Bolna AI phone call is completed

1

Create a webhook connection on Make.com

Follow the webhook connection guide to create a webhook connection and generate a webhook URL.

Adding "Bolna Watch end of Phone call" module to make.com

2

Add the WhatsApp module. For this tutorial, we've used Whatsable. You can use any other WhatsApp Provider as well.

Adding Whatsable module with Bolna AI

Please note:

  1. If you want to use any extraction details, it will be provided as a JSON under "extracted_data" as shown below. Please refer to extracting conversation data for more details and using it.
using extracted content
...
...
"extracted_data": {
  "salary_expected": "120K USD"
},
...
  1. Any dynamic variables you pass for making the call, can be retrieved from "context_details" > "recipient_data" as shown below:
using user details
...
"context_details": {
  "recipient_data": {
    "name": "Harry",
    "email": "harry@hogwarts.com"
  },
  "recipient_phone_number": "+19876543210"
},
...
3

Running & testing the entire scenario

Running Bolna + Whatsable scenario on make.com

4

Receiving the WhatsApp

Make.com successfully sends the WhatsApp after Bolna AI call is completed

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Bolna AI + SMSIntroduction