Adding your webhook URL to agent


List of successful call events

The following successful events are listed in chronological order.

Event nameDescription
initiatedThe call has been initiated from Bolna’s servers
ringingThe call is now ringing
in-progressThe call has been answered by the call and is now in progress
call-disconnectedThe callee has now been disconnected the call post answering the call
completedProcessing of the call, recordings, etc has been completed post call disconnection.
There might be some lag (~2-3 minutes) for receiving completed event since processing of call data and the recordings might take some time)

List of unsuccessful / unanswered call events

Event nameDescription
balance_lowThe call cannot be initiated since your Bolna balance is low
canceledThe call was canceled
failedThe call failed
busyThe callee was busy
no-answerThe phone was ringing but the callee did not answer the call

The payloads for all the above events will follow the same structure as that of Agent Execution response.