Features and integrations
Poll call data using webhooks
Get real-time updates for call data using webhooks
Adding your webhook URL to agent
List of successful call events
The following successful events are listed in chronological order.
Event name | Description |
---|---|
initiated | The call has been initiated from Bolna’s servers |
ringing | The call is now ringing |
in-progress | The call has been answered by the call and is now in progress |
call-disconnected | The callee has now been disconnected the call post answering the call |
completed | Processing of the call, recordings, etc has been completed post call disconnection. There might be some lag (~2-3 minutes) for receiving completed event since processing of call data and the recordings might take some time) |
List of unsuccessful / unanswered call events
Event name | Description |
---|---|
balance_low | The call cannot be initiated since your Bolna balance is low |
canceled | The call was canceled |
failed | The call failed |
busy | The callee was busy |
no-answer | The phone was ringing but the callee did not answer the call |
The payloads for all the above events will follow the same structure as that of Agent Execution response.
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