Features and integrations
Creating Multi-Agent Prompts in Bolna Voice AI
Features and integrations
Phone calls using Bolna
- Supported Telephony
- Purchase phone numbers
- Making Outgoing calls
- Receive Incoming calls
- Batch Calling
- Hangup & Termination
Using Bolna Playground
- Agent setup
- Agent executions
Features and integrations
Creating Multi-Agent Prompts in Bolna Voice AI
Explore multi-agent prompt setups in Bolna Voice AI to enable dynamic conversations between multiple agents for advanced use cases.
This feature is still in Beta and is only available via Create agent API.
Example agent payload
multi-agent-payload.json
{
"agent_config": {
"agent_name": "Recruitment multi agent",
"agent_welcome_message": "Hey!this is a Recruitment call! please speak now",
"tasks": [
{
"tools_config": {
"output": {
"provider": "twilio"
},
"input": {
"provider": "twilio"
},
"synthesizer": {
"provider": "polly",
"stream": true,
"caching": true,
"provider_config": {
"voice": "Danielle",
"engine": "neural",
"language": "en-US"
},
"buffer_size": 100.0
},
"llm_agent": {
"agent_flow_type": "streaming",
"agent_type": "graph_agent",
"llm_config": {
"provider": "openai",
"model": "gpt-4o-mini",
"agent_information": "recruitment system",
"nodes": [
{
"id": "root",
"content": "Welcome to our recruitment portal!",
"prompt": "You are an AI assistant helping with recruitment. Greet the user and ask if they're interested in applying for a job, learning about open positions, or seeking general information about the company.",
"edges": [
{
"to_node_id": "open_positions",
"condition": "user wants to learn about open positions"
},
{
"to_node_id": "end",
"condition": "user is not interested"
}
]
},
{
"id": "open_positions",
"content": "Here are the current open positions.",
"prompt": "You're providing a list of current open positions. Ask the user if they are interested in a specific role and offer details about job descriptions, qualifications, and application steps.",
"edges": [
{
"to_node_id": "end",
"condition": "user is not interested in applying"
}
]
},
{
"id": "end",
"content": "Thank you for your time!",
"prompt": "End the conversation when the user has no further questions or has completed their task, such as submitting an application.",
"edges": []
}
],
"current_node_id": "root",
"context_data": {}
}
},
"transcriber": {
"endpointing": 123.0,
"stream": true,
"provider": "deepgram",
"model": "nova2",
"language": "en"
},
"api_tools": null
},
"task_config": {
"hangup_after_LLMCall": false,
"hangup_after_silence": 10.0,
"ambient_noise": false,
"interruption_backoff_period": 0.0,
"backchanneling": false,
"backchanneling_start_delay": 5.0,
"optimize_latency": true,
"incremental_delay": 100.0,
"call_cancellation_prompt": null,
"number_of_words_for_interruption": 3.0,
"backchanneling_message_gap": 5.0,
"use_fillers": false,
"call_terminate": 300
},
"task_type": "conversation",
"toolchain": {
"execution": "parallel",
"pipelines": [
[
"transcriber",
"llm",
"synthesizer"
]
]
}
}
],
"agent_type": "Lead Qualification"
},
"agent_prompts": {
"task_1": {
"system_prompt": "You're a helpful assistant that books appointments for people."
}
}
}
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