Features and integrations
Building multi-agent prompt
Getting Started
Features and integrations
Phone calls using Bolna
- Supported Telephony
- Purchase phone numbers
- Making Outgoing calls
- Receive Incoming calls
- Batch Calling
- Hangup & Termination
Using Bolna Playground
- Agent setup
- Agent executions
Features and integrations
Building multi-agent prompt
Learn how to create complex agents using multiple prompts
This feature is still in Beta and is only available via Create agent API.
Example agent payload
multi-agent-payload.json
{
"agent_config": {
"agent_name": "Recruitment multi agent",
"agent_welcome_message": "Hey!this is a Recruitment call! please speak now",
"tasks": [
{
"tools_config": {
"output": {
"provider": "twilio"
},
"input": {
"provider": "twilio"
},
"synthesizer": {
"provider": "polly",
"stream": true,
"caching": true,
"provider_config": {
"voice": "Danielle",
"engine": "neural",
"language": "en-US"
},
"buffer_size": 100.0
},
"llm_agent": {
"agent_flow_type": "streaming",
"agent_type": "graph_agent",
"llm_config": {
"provider": "openai",
"model": "gpt-4o-mini",
"agent_information": "recruitment system",
"nodes": [
{
"id": "root",
"content": "Welcome to our recruitment portal!",
"prompt": "You are an AI assistant helping with recruitment. Greet the user and ask if they're interested in applying for a job, learning about open positions, or seeking general information about the company.",
"edges": [
{
"to_node_id": "open_positions",
"condition": "user wants to learn about open positions"
},
{
"to_node_id": "end",
"condition": "user is not interested"
}
]
},
{
"id": "open_positions",
"content": "Here are the current open positions.",
"prompt": "You're providing a list of current open positions. Ask the user if they are interested in a specific role and offer details about job descriptions, qualifications, and application steps.",
"edges": [
{
"to_node_id": "end",
"condition": "user is not interested in applying"
}
]
},
{
"id": "end",
"content": "Thank you for your time!",
"prompt": "End the conversation when the user has no further questions or has completed their task, such as submitting an application.",
"edges": []
}
],
"current_node_id": "root",
"context_data": {}
}
},
"transcriber": {
"endpointing": 123.0,
"stream": true,
"provider": "deepgram",
"model": "nova2",
"language": "en"
},
"api_tools": null
},
"task_config": {
"hangup_after_LLMCall": false,
"hangup_after_silence": 10.0,
"ambient_noise": false,
"interruption_backoff_period": 0.0,
"backchanneling": false,
"backchanneling_start_delay": 5.0,
"optimize_latency": true,
"incremental_delay": 100.0,
"call_cancellation_prompt": null,
"number_of_words_for_interruption": 3.0,
"backchanneling_message_gap": 5.0,
"use_fillers": false,
"call_terminate": 300
},
"task_type": "conversation",
"toolchain": {
"execution": "parallel",
"pipelines": [
[
"transcriber",
"llm",
"synthesizer"
]
]
}
}
],
"agent_type": "Lead Qualification"
},
"agent_prompts": {
"task_1": {
"system_prompt": "You're a helpful assistant that books appointments for people."
}
}
}
Was this page helpful?
On this page