Pricing

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Credits

Your credit consumption depends on multiple factors, including -

1. Telephony provider (Twilio, Plivo, etc.)
2. Choise of Transcriber Speech to Text (Deepgram, Whisper, etc.)
3. Choice of LLM Provider & model (OpenAI, Azure, Llama, etc.)
4. Choice of Text to Speech (TTS) Model (ElevenLabs, AWS Polly, Deepgram, etc.)
5. Additonal tasks like summary of calls, extraction of conversational data post conversations.
6. Prompt & bifurcation of length spoken by user v/s AI in each conversation
7. 2 cents flat Bolna platform fees (per minute)

After each conversation, go to the Agent Execution page to see how many credits the conversation consumed.

You can connect your own Providers like Telephony, Transcriber, LLM, Text-to-Speech and lower the costs. In that case Bolna will not charge for that component.