Using Bolna Playground
Agent executions
Add follow up tasks for summary, extraction, etc
Access Bolna playground from https://playground.bolna.dev/.
Agent executions on Bolna Playground
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Choose your agent and batch (if required) of conversations you want to analyse
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Learn how to call all details using simple APIs. You can use this to link your analytics with your database. Contact us if you need our services in connecting these
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Columns of executions table
exectuion_id
is a unique ID given to each conversation- Conversation type is between
Websocket chat
, ortelephony
Duration
is duration of conversation from start to endCost in credits
is the total spent credits for that conversation
- Clicking on conversation details opens a tab where you can see the following for each conversation
Recording
of the callTranscrip
t of the callSummary
/Extraction
of the call (if set up in Tasks)
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